GEAppliances.com
Safety Instructions . . . . . . . . . . . . 3, 4
Owner’s Manual &
Installation Instructions
Operating Instructions
Control Panels . . . . . . . . . . . . . . . . . . 5
Control Settings . . . . . . . . . . . . . . . . . .5
Fabric Care Labels . . . . . . . . . . . . . . .10
Features . . . . . . . . . . . . . . . . . . . . . .6, 7
Loading and Using the Washer . . . .8, 9
U.S. Models:
WSXH208
WPXH214
Canada Models:
WCXH208
Installation Instructions . . . . . .11–16
Drain Requirements . . . . . . . . . . . . .14
Electrical Requirements . . . . . . . . . .14
Installing the Washer . . . . . . . . . . . . .16
Location of Your Washer . . . . . . . . . .12
Preparing to Install Your Washer . . .11
Replacement Parts . . . . . . . . . . . . . . .16
Rough-In Dimensions . . . . . . . . . . . .15
Unpacking Your Washer . . . . . . . . . .13
Water Supply Requirements . . . . . . .14
WCXH214
Troubleshooting Tips . . . . . . . . .17–19
Customer Service
Service Telephone Numbers . . . . . . 22
Warranty for U.S. Customers . . . . . . 20
Warranty for Canadian Customers . . .21
175D1807P379 49-90116-1 11-01 JR
350A4502P294
134118900
IMPORTANT SAFETY INFORMATION.
SafeyIructions
READ ALL INSTRUCTIONS BEFORE USING.
For your safety, the information in this manual must be followed to minimize the risk of fire
WARNING!
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
The instructions in this manual and all other literature included with this washer are
not meant to cover every possible condition and situation that may occur. Good, safe
practices and caution MUST be applied when installing, operating, and maintaining any
appliance.
WATER HEATER SAFETY
OpeagIructions
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning
on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical
appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
laIructions
■ Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather.
■ Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation
Instructions.
YOUR LAUNDRY AREA
■ Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags and chemicals.
■ Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play
on, with, or inside this or any other appliance.
■ Do not leave the washer door open. An open door
could entice children to hang on the door or crawl
inside the washer.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WHEN USING THE WASHER
■ Never reach into washer while it is moving.
Wait until the machine has completely stopped
before opening the door.
■ Never attempt to operate this appliance if
it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug.
Use this
S
■ Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover.
Mixing different chemicals can produce a toxic
gas which may cause death.
appliance
only for its
intended
■ Do not slam the washer door closed or try
to force the door open when locked (Door
Lock light ON). This could result in damage
to the washer.
purpose as
described in
this Owner’s
Manual.
■ Do not wash or dry articles that have been
cleaned in, washed in, soaked in, or spotted
with combustible or explosive substances (such
as wax, oil, paint, gasoline, degreasers, dry-
cleaning solvents, kerosene, etc.) which may
ignite or explode. Do not add these substances
to the wash water. Do not use or place these
substances around your washer or dryer during
operation.
■ The washer is equipped with an electrical
overload protector. The motor will stop if it
becomes overheated. The washer will
automatically restart after a cool-down
period of up to 30 minutes, if the washer
has not been manually turned off during
this time.
OpeagIructions
■ The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.
■ To minimize the possibility of electric shock,
unplug this appliance from the power supply
or disconnect the washer at the household
distribution panel by removing the fuse or
switching off the circuit breaker before
attempting any maintenance or cleaning.
NOTE: Turning the Cycle Selector knob to
an off position does NOT disconnect the
appliance from the power supply.
laIructions
WHEN NOT IN USE
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■ Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if
a break or rupture should occur. Check the
condition of the fill hoses; they should be
replaced every 5 years.
■ Do not attempt to repair or replace any part of
this appliance unless specifically recommended
in this Owner’s Manual, or in published user-
repair instructions that you understand and
have the skills to carry out.
■ Before discarding a washer, or removing it
from service, remove the washer door to
prevent children from hiding inside.
■ Do not tamper with controls.
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READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
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SafeyIructions
About the washer control panel.
You can locate your model number at the top inside of the door opening.
Models WPXH214 and WCXH214
FINAL SPIN
7 TEMPERATURES
WARM
WARM
EXTRA RINSE
FINAL SPIN SPEED
ULTRA CARE
COTTONS
HEAVY
COTTONS / EASY CARE / ULTRA CARE
RPM
DELICATES
NORMAL
FAST
850
450
650
850
950
650
850
950
ON OFF
MEDIUM
LIGHT
COLD
COLD
COLD
COLD
FINAL SPIN
AUTO DISPENSER SAFETY LATCH/SLIDE TO OPEN
WC
A
R
O
L
WARM
COLD
M D
WRINKLEFREE
DOOR
HOT
WARM
WARM
FINAL SPIN
LOCKED
PERM PRESS
EASY CARE
OpeagIructions
COLD
AutoTemp
FINAL SPIN
QUICK WASH
PULL TO START PUSH TO STOP
/
3 5
1
4
2
Models WCXH208 and WSXH208
PREWASH
4 TEMPERATURES
CYCLE SIGNAL
EXTRA RINSE
FINAL
SPIN
WASH / RINSE
COTTONS / EASY CARE
OFF
COTTONS
HEAVY
WARM
COLD
COLD
COLD
DELICATES
KNITS
ON
MEDIUM
LIGHT
OFF
LOUD
AUTO DISPENSER SAFETY LATCH/SLIDE TO OPEN
HOT
COLD
WARM
WARM
WASH
FINAL SPIN
DOOR
LOCKED
PERM PRESS
EASY CARE
FINAL SPIN
PULL TO START PUSH TO STOP
/
WASH
laIructions
5
3
1
2
Features and appearance may vary.
Control Settings
Automatic Dispenser and Safety Latch
1
2
3
Safety latch slides to the right to open drawer. (Latch locks to the left on its own.) Add detergent,
liquid bleach and fabric softener to this drawer.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow garment manufacturer’s
care label or instructions when laundering.
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Wash Cycle
The wash cycle controls the length of the washing process. The chart below will help you match the
wash cycle setting with your loads.
PREWASH
COTTONS
For heavily soiled and protein-stained items. Follow PreWash with a complete wash cycle.
For heavy to lightly soiled cottons, household linens, work and play clothes.
For wrinkle-free and permanent press items, and knits.
EASY CARE
DELICATES/
ULTRACARE
For lightly soiled lingerie and special-care fabrics.
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QUICK WASH
For lightly soiled items you need in a hurry.
Final Spin Speed (on some models)
4
5
The Fast spin speed is for durable items.
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The Normal spin speed is for delicate items like sweaters and lingerie.
When using Normal spin speed, clothes will be less dry than when using Fast spin speed.
Set the desired wash cycle by pushing in cycle knob and turning clockwise.
Start the washer by closing the door and pulling out the cycle knob.
To stop the washer, push in the cycle knob and pull out to restart.
■ The washer will not operate with the door open.
■ The door will automatically lock during the entire wash cycle.
5
About the washer features.
NOTE: Not all features are available on all washer models.
Cycle Signal (on some models)
CYCLE SIGNAL
When the Cycle Signal is ON it will sound
OFF
LOUD
at the end of the cycle. The signal can be
set at OFF (no sound), LOUD or anywhere
in between.
SafeyIructions
Extra Rinse
EXTRA RINSE
COTTONS / EASY CARE
(available on some cycles)
ON
OFF
Use an extra rinse when additional rinsing
is desired to remove excess dirt and
detergent from soiled loads.
OpeagIructions
Door Locked Indicator Light
DOOR
LOCKED
The indicator light is ON and the door is
locked when the cycle knob is pulled out.
The light turns OFF at the end of the cycle.
laIructions
For example, if a COLD wash is selected,
some warm water may be added to reach
a temperature needed to better dissolve
detergents. Often, detergents are not
completely dissolved in very cold water,
especially in cooler climates.
AutoTemp (on some models)
AUTO TEMP senses the incoming water
temperature and adjusts the fill water to
obtain the correct wash temperature. This
feature is activated only when selecting a
COLD or WARM wash temperature.
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SafeyIructions
The Dispenser Drawer
Slowly open the dispenser drawer by
first sliding the safety latch to the
right, then pulling the drawer out
until it stops.
If the dispenser drawer is pulled out
more than 1 1/2” when the washer is
in operation, the washer will shut off.
The DOOR LOCK indicator light will
turn off and the door will be unlocked.
Slowly close the drawer, and the
washer will automatically
After adding laundry products, slowly close
the dispenser drawer. Closing the drawer too
quickly could result in early dispensing of the
bleach and fabric softener.
OpeagIructions
resume operation.
You may see water in the bleach and fabric
softener compartments. This is a result of the
siphoning action and is part of the normal
operation of the washer.
■ Low sudsing detergent is
recommended for this washer.
Use the manufacturer’s
The Detergent Compartment
■ Add measured detergent to the
detergent compartment of the
dispenser drawer.
recommended amount.
laIructions
■ Detergent usage may need to be
adjusted for water temperature,
water hardness, size and soil level
of the load. Avoid using too much
detergent in your washer as it can
lead to oversudsing and detergent
residue being left on the clothes.
■ Detergent is flushed from the
dispenser at the beginning of the
cycle. Either powdered or liquid
detergent can be used.
NOTE: Liquid detergent will drain into the
washer drum as it is added.
Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the
bleach which could result in damaged clothes.
The Liquid Bleach Compartment
If desired, measure out the
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recommended amount of liquid
chlorine bleach, not to exceed
1/3 cup (80 ml) and pour into the
center compartment labeled “LIQUID
NOTE: Do not use powdered bleach in the
dispenser.
BLEACH” marked with this symbol
.
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Dilute with water to the maximum fill line.
The Fabric Softener Compartment
Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the
fabric softener which could stain clothes.
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If desired, pour the recommended
amount of liquid fabric softener into
the compartment labeled “FABRIC
SOFTENER” and marked with this
NOTE: Do not pour fabric softener directly on
the wash load.
symbol
.
7
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort laundry into loads that can be washed together.
Colors
Soil
Fabric
Lint
SafeyIructions
Whites
Heavy
Delicates
Lint Producers
Lights
Darks
Normal
Light
Easy Care
Lint Collectors
Sturdy Cottons
■ Combine large and small items in a load. Load large items first. Large items should not be more than half the total
wash load.
■ Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
Loading the Washer
OpeagIructions
Wash drum may be fully loaded with loosely
added items. Do not wash fabrics containing
flammable materials (waxes, cleaning fluids, etc.).
To add items after washer has started, push in
cycle knob and wait until there is no longer any
water on the door window. Do not force open the
locked door; open gently. Add items, close the
door and pull cycle knob out to restart.
Care and Cleaning
Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with
sharp objects.
laIructions
Interior: Dry around the washer door opening, flexible gasket and door glass. These areas should
always be clean to ensure a water tight seal.
Moving and Storage: Ask the service technician to remove water from drain pump and hoses.
Do not store the washer where it will be exposed to the weather. When moving the washer, the
tub should be kept stationary by using the brackets and bolts removed during installation. See
Installation Instructions in this book. If these parts are not available, they can be ordered in the
United States by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. In Canada,
write to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B.
E1C 9M3.
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Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will
be below freezing.
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SafeyIructions
Dispenser Drawer Area: Detergent and fabric softener may build up in the
dispenser drawer. Residue should be removed once or twice a month.
■ Remove the drawer by first sliding the safety latch to the right, then pulling
the drawer out until it stops. Reach back into the left rear corner of the
drawer cavity and press down firmly on the lock tab, pulling out the drawer.
OpeagIructions
Lock tab is visible only after drawer
has been pulled out
■ Remove the inserts from the bleach and fabric softener compartments.
Rinse the inserts and the drawer with hot water to remove traces of
accumulated laundry products.
laIructions
■ To clean the drawer opening, use a small brush to clean the recess. Remove
all residue from the upper and lower parts of the recess.
■ Return the bleach and fabric softener inserts to the proper compartments.
Replace the dispenser drawer and run the PREWASH or QUICK WASH
cycle without any wash load in the drum.
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About the washer features.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
SafeyIructions
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Do not wash
Do not wring
Gentle/
delicate
Hand wash
Water
temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
DRY LABELS
Tumble
dry
OpeagIructions
Do not dry
(used with
do not wash)
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Heat
setting
High
Medium
Low
No heat/air
Special
instructions
Dry flat
Line dry/
hang to dry
In the shade
Drip dry
laIructions
BLEACH LABELS
ips
Bleach
symbols
Any bleach
(when needed)
Do not bleach
Only non-chlorine bleach
(when needed)
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Installation
Instructions
Spacemaker Washer
Models WCXH208
WCXH214
WSXH208
WPXH214
If you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com
In Canada, call 1.800.361.3400 or visit our Website at: geappliances.ca
FOR YOUR SAFETY:
BEFORE YOU BEGIN
Read these instructions completely and carefully.
WARNING
•
IMPORTANT –
Save these
• This appliance must be properly grounded and
installed as described in these Installation Instructions.
instructions for local inspector’s use.
•
IMPORTANT –
Observe all
• Do not install or store appliance in an area where it
will be exposed to water/weather. See Location of Your
Washer section.
governing codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• NOTE: This appliance must be properly grounded,
and electrical service to the washer must conform with
local codes and ordinances and the latest edition of
the National Electrical Code, ANSI/NFPA 70 or in
Canada, CSA C22.1 Canadian Electrical Code Part 1.
• Note to Consumer – Keep these instructions
for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation is not
covered under the Warranty.
11
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
TOOLS REQUIRED FOR
WASHER INSTALLATION
• 1/4″ nut driver
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6°C) for proper
washer operation.
• 3/8″ socket with ratchet
• 3/8″ open-end wrench
2. In an area where it will come in contact with curtains
or drapes.
• 7/16″ socket with ratchet
• 9/16″ open-end wrench
• Channel-lock adjustable pliers
• Carpenter’s level
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2″ per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
IMPORTANT:
Minimum Installation Clearances
• When installed in alcove: Sides, Rear,
Top = 0″ (0 cm)
• When installed in closet: Sides, Rear,
Top = 0″ (0 cm), Front = 1″ (2.54 cm)
• Closet door ventilation openings required:
2
2 louvers each 60 square in. (387 cm ), located 3″
(7.6 cm) from top and bottom of door
Undercounter Installation
If an undercounter* installation is desired, you MUST
install a top sheet kit, 14-A037. This kit is available through
your GE retailer.
*Custom-sized countertop is required.
Mobile Home Installation
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction
and Safety Standards Act of 1974 (PL93-383).
12
Installation Instructions
UNPACKING THE WASHER
9. Remove the large Styrofoam block located under the
drum. Lift up on the drum, tilt the base of the foam
block inwards toward the rear of the washer until free,
and then pull the block out.
WARNING:
Destroy the carton and plastic
bags after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads,
or plastic sheets can become airtight chambers
causing suffocation. Place all materials in a garbage
container or make materials inaccessible to children.
10. Remove and discard the yellow ribbon and label from
the front of the washer.
1. Cut the shipping carton along the dotted line at the
base of the unit.
2. While it is in the carton, carefully lay the washer on its
back side.
3. Remove the styrofoam base.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm) of
8
the final location.
10
6. Remove the following from the back side of the washer:
4 bolts
4 yellow plastic spacers
3 metal “P” clamps
8
7
9
12
11. From the rear of the washer, carefully pull out the
power supply cord through the hole in the backsheet.
12. Replace the service panel and screws.
Save all bolts, washers, spacers, brackets, clamps, and
blocks for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to
prevent shipping damage. Keep the hardware in the
plastic bag provided.
BOLT
6
SPACER
"P" CLAMP
11
7. Remove the service panel from the front of the washer.
8. Remove the 4 nuts and 6 large washers that attach the
2 yellow shipping braces to the drum and the base.
Lift up on the drum and remove the braces (a yellow
ribbon surrounds the items to be removed). These
braces must be removed to allow the power supply
cord to be released from the shipping ring.
NOTE: Failure to remove the shipping braces can cause
the washer to become severely unbalanced.
13
Installation Instructions
WATER SUPPLY REQUIREMENTS
ELECTRICAL REQUIREMENTS
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washer’s water inlet. The
faucets MUST be 3/4″ (1.9 cm) garden hose-type so
inlet hoses can be connected. Water pressure MUST be
between 10 and 120 pounds per square inch (maximum
unbalanced pressure, hot vs. cold, 10 psi.) Your water
department can advise you of your water pressure.
The hot water temperature should be set to deliver
water at 120° to 140°F (48°–60°C).
Read these instructions completely
and carefully.
CIRCUIT – Individual, properly polarized and grounded
15-amp branch circuit fused with 15-amp time-delay fuse
or circuit breaker.
POWER SUPPLY – 2-wire, with ground, 120-volt, single-
phase, 60-Hz, Alternating Current.
OUTLET RECEPTACLE – Properly grounded
3-prong receptacle to be located so the power supply cord
is accessible when the washer is in an installed position.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L)
per minute.
2. A standpipe diameter of 1 1/4″ (3.18 cm) minimum.
3. The standpipe height above the floor
should be:
Minimum height: 24″ (61 cm)
Maximum height: 96″ (244 cm)
96 in.
(244 cm)
Max.
GROUNDING REQUIREMENTS
24 in.
(61 cm)
Min.
WARNING:
Improper connection of the
equipment grounding conductor can result in a risk
of electrical shock. Check with a licensed electrician
if you are in doubt as to whether the appliance is
properly grounded.
BACK
1. The washer MUST be grounded. In the event of
malfunction or breakdown, grounding will reduce
the risk of electrical shock by providing a path of least
resistance for electrical current.
NOTE: The drain hose attached to the washer can reach
a 58″ (147 cm) high standpipe. For a higher standpipe,
contact an authorized parts distributor. If the drain is less
than 24″ (61 cm), install a siphon break kit, available at
your local hardware store.
2. Since your washer is equipped with a power supply
cord having an equipment-grounding conductor and
a grounding plug, the plug MUST be plugged into an
appropriate, copper-wired receptacle that is properly
installed and grounded in accordance with all local
codes and ordinances or in the absence of local codes,
with the National Electrical Codes, ANSI/NFPA 70
(latest edition). If in doubt, call a licensed electrician.
DO NOT cut off or alter the grounding prong on the
power supply cord. In situations where a two-slot
receptacle is present, it is the owner’s responsibility to
have a licensed electrician replace it with a properly
grounded three-prong grounding-type receptacle.
14
Installation Instructions
ROUGH-IN DIMENSIONS
17
(43.2)
60
(152.4)
1
243
3
4
4
(62.9)
(2.54)
(1.9)
1
1
2
(3.81)
Power
Cord
331
2
(85)
SIDE
inch (cm)
Adjustable Legs
263
(67.9)
4
113
(29.8)
4
27
8
(7.3)
36
(91.5)
Water
Inlets
Under
315
8
Counter
(80.3)
345
8
(87.9)
BACK
15
Installation Instructions
INSTALLING THE WASHER
1. Run some water from the
hot and cold faucets to
flush the water lines and
remove particles that
might clog up the water
valve screens.
2. Remove the inlet hoses
and rubber washers from
the plastic bag and install
the rubber washers in each
end of the inlet hoses.
Cable Tie
Cable Tie
3. (90° elbow end)
Carefully connect the inlet hose marked HOT to the
outside “H” outlet of the water valve. Tighten by hand,
then tighten another 2/3 turn with pliers. Carefully
connect the other inlet hose to the inside “C” outlet of
the water valve. Tighten by hand; then tighten another
2/3 turn with pliers. Do not crossthread or over-tighten
these connections.
Cable Tie
4. Connect the inlet hose ends to the HOT and COLD
water faucets tightly by hand, then tighten another 2/3
turn with pliers. Turn the water on and check for leaks.
5. Carefully move the washer to its final location. Gently
8. Plug the power cord into a grounded outlet.
lift up on the front of the washer and slide back.
NOTE: Check to be sure the power is off at a
circuit breaker/fuse box before plugging the power
cord into an outlet.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
6. With the washer in its final position, place a level
on top of the washer (if the washer is installed
under a counter, the washer should not be able to
rock). Adjust the front leveling legs up or down to
ensure the washer is resting solid. Turn the lock
nuts on each leg up towards the base of the washer
and snug with a wrench.
9. Turn on the power at a circuit breaker/fuse box.
10. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
11. Run the washer through a complete cycle. Check
for water leaks and proper operation.
NOTE: Keep the leg extension at a minimum to
prevent excessive vibration. The farther out the
legs are extended, the more the washer will vibrate.
12. If your washer does not operate, please review
the Before You Call For Service section before
calling for service.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs. For undercounter
installations, you can adjust the rear legs by removing
the front service panel.
13. Place these instructions in a location near the
washer for future reference.
7. Form a U shape on the end of the drain hose with
the hose pointed toward the drain. Place the hose
in a laundry tub or standpipe and secure it with
the cable tie provided in the enclosure package.
REPLACEMENT PARTS
If replacement parts are needed for your washer, they
can be ordered in the United States by visiting our
Website at GEAppliances.com or by calling
800.GE.CARES. In Canada, write to Manager,
Consumer Relations, Camco Inc., 1 Factory Lane,
Suite 310, Moncton, N.B. E1C 9M3.
NOTE: If the drain hose is placed in a standpipe
without forming a U shape, a siphoning action could
occur. There must be an air gap around the drain hose.
A snug hose fit can also cause a siphoning action.
16
SafeyIructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
WATER
Possible Causes
What To Do
Water leaks
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at washer and
faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
OpeagIructions
Household drain may
be clogged
• Check household plumbing. You may need to call
a plumber.
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off
after each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
Oversudsing
• Use less detergent or low sudsing detergent.
Too many suds
Type of detergent
• Switch to a low-sudsing detergent and follow
instructions on package.
laIructions
Very soft water
• Try less detergent.
Water won’t drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not
sitting on it.
• Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
Household drain may
be clogged
• Check household plumbing. You may need to call
a plumber.
Water temperature
is incorrect
Control is not set properly
• Check water temperature control and adjust.
Water supply is improperly
connected
• Make sure hoses are connected to correct faucets.
T
rubleshotingT
Water valve screens are
stopped up
•
Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°–140°F (48°–60°C).
Water does not enter
washer or enters slowly
Water supply is turned off
• Turn on both hot and cold faucets fully.
ips
CustomSrvice
17
Before you call for service…
OPERATION
Possible Causes
What To Do
Washer pauses in cycle
The washer normally pauses
between washing steps
Washer won’t operate
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
Water supply is turned off
SafeyIructions
Circuit breaker/fuse is
tripped/blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Controls are not set
properly
• Check controls and make sure Cycle knob is pulled out.
Door is open
• Close door and pull Cycle knob out.
• Close drawer.
Dispenser drawer is open
Motor is overheated
• Washer motor will stop if it becomes overheated. It
will automatically restart after a cool down period of
up to 30 minutes (if washer has not been manually
turned off).
Washer won’t spin
Washer door open
Dispenser drawer open
Load is too small
• Make sure door is closed.
OpeagIructions
• Close drawer.
• Add one or two similar items to help balance the load.
NOISE
Possible Causes
What To Do
Washer is noisy
Washer is uneven
• Make sure washer is level and rests firmly on the floor.
Washer load is unbalanced
• Push the Cycle knob in to stop the washer, open the
door and redistribute the load evenly. Close the door
and restart.
High pitch jet engine sound
• This is normal during the spin cycle.
laIructions
Squealing sound or hot
rubber odor
• Washer is overloaded. Stop washer and reduce load.
Shipping bolts and foam block
have not been removed
• See Installation Instructions for directions to remove
shipping bolts and foam block.
ips
Rattling and clanking caused
by foreign objects in tub
or pump or metal fasteners
hitting tub
• Check drum for foreign objects. Turn items with
metal fasteners inside out. Call authorized servicer to
inspect pump.
PERFORMANCE
Possible Causes
What To Do
rubleshotingT
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Lint or residue on
clothes
Incorrect sorting
• Separate lint producers from lint collectors.
• Excess wash time may create lint.
Washing too long
Detergent not dissolving
• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Wash drum may be fully loaded with loosely added items.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
CustomSrvice
18
SafeyIructions
PERFORMANCE (cont.)
Clothes too wet
Possible Causes
What To Do
Load is too small
• Add one to two similar items.
• Redistribute load.
Load is out of balance
Pilling
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
OpeagIructions
Grayed or yellowed
clothes
Not enough detergent
Hard water
• Use correct amount of detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
• Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not
dissolving
• Try a liquid detergent.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
laIructions
Colored spots
Wrinkling
Incorrect use of fabric
softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
Dye transfer
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Improper sorting
Overloading
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
water that is too hot
• Wash in warm or cold water.
T
rubleshotingT
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers, and sharp objects
left in pockets
• Fasten snaps, hooks, buttons, and zippers.
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach. Follow
directions for use of bleach dispenser.
ips
Chemicals like hair bleach
or dye, permanent wave
solution
• Rinse items that may have chemicals on them before
washing.
CustomSrvice
19
GE Washer Warranty. (For customers in the United States)
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Model WPXH214
For The Period Of: We Will Replace:
SafeyIructions
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and related service costs
to replace the defective part.
Second Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
additional one-year limited warranty, you will be responsible for any labor and related service
costs.
Third through Fifth Year The suspension strut assembly, motor or motor controller, if any of these parts should fail due
From the date of the
original purchase
to a defect in materials or workmanship. GE will also replace the washer door or door panel,
if they should rust under normal operating conditions. During this additional three-year
limited warranty, you will be responsible for any labor and related service costs.
Third through Tenth Year The outer tub or driven pulley, if any of these parts should fail due to a defect in materials or
From the date of the
original purchase
workmanship. During this additional eight-year limited warranty, you will be responsible for
any labor and related service costs.
OpeagIructions
Lifetime of Product
From the date of the
original purchase
The inner wash basket, if it should fail due to a defect in materials or workmanship. During
this product lifetime limited warranty, you will be responsible for any labor and related
service costs.
Model WSXH208
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and related service costs
to replace the defective part.
Second through Fifth
Year
From the date of the
original purchase
The suspension strut assembly or motor, if any of these parts should fail due to a defect in
materials or workmanship. GE will also replace the washer door or door panel, if they
should rust under normal operating conditions. During this additional four-year limited warranty,
you will be responsible for any labor and related service costs.
laIructions
Second through Tenth
Year
From the date of the
original purchase
The outer tub, if it should fail due to a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be responsible for any labor and related
service costs.
ips
Second through
Twentieth Year
From the date of the
original purchase
The inner wash basket, if it should fail due to a defect in materials or workmanship. During
this additional nineteen-year limited warranty, you will be responsible for any labor and
related service costs.
What Is Not Covered (in the United States):
rubleshotingT
T
■ Service trips to your home to teach you how to use
the product.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Incidental or consequential damage caused by possible
defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
CustomSrvice
Warrantor: General Electric Company. Louisville, KY 40225
20
SafeyIructions
GE Washer Warranty. (For customers in Canada)
All warranty service provided by our Factory Service Centers or an authorized technician.
For service, call 1.800.361.3400.
Model WCXH214
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and related service costs
to replace the defective part.
OpeagIructions
Second Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
additional one-year limited warranty, you will be responsible for any labor and related service
costs.
Third through Fifth Year The suspension strut assembly, motor or motor controller, if any of these parts should fail due
From the date of the
original purchase
to a defect in materials or workmanship. GE will also replace the washer door or door panel,
if they should rust under operating conditions. During this additional three-year limited
warranty, you will be responsible for any labor and related service costs.
Third through Tenth Year The outer tub or driven pulley, if any of these parts should fail due to a defect in materials or
From the date of the
original purchase
workmanship. During this additional eight-year limited warranty, you will be responsible for
any labor and related service costs.
Lifetime of Product
From the date of the
original purchase
The inner wash basket, if it should fail due to a defect in materials or workmanship. During
this product lifetime limited warranty, you will be responsible for any labor and related
service costs.
laIructions
Model WCXH208
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and related service costs
to replace the defective part.
Second through Fifth
Year
From the date of the
original purchase
The motor or motor controller, if any of these parts should fail due to a defect in materials or
workmanship. During this additional four-year limited warranty, you will be responsible for
any labor and related service costs.
T
Second through Tenth
Year
From the date of the
original purchase
The driven pulley, if it should fail due to a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be responsible for any labor and related
service costs.
rubleshotingT
Second through Twenty- The inner wash basket, if it should fail due to a defect in materials or workmanship. During
fifth Year
From the date of the
original purchase
this additional twenty-four-year limited warranty, you will be responsible for any labor and
related service costs.
ips
What Is Not Covered (in Canada):
■ Service trips to your home to teach you how to use
the product.
■ Replacement of house fuses or resetting of circuit
breakers.
CustomSrvice
■ Improper installation.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Incidental or consequential damage caused by possible
defects with this appliance.
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
Warrantor: CAMCO INC.
21
Consumer Support.
GE Appliances Website
In the U.S.: GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
™
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts ” your questions,
and so much more... In Canada: geappliances.ca
Schedule Service
In the U.S.: GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your
convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
In Canada, call 1.800.361.3400.
Real Life Design Studio
In the U.S.: GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by people of all
ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and
impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with
disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations, Camco, Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Extended Warranties
In the U.S.: GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still
in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer
Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133.
Parts and Accessories
In the U.S.: GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be
referred to qualified service personnel. Caution must be exercised since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Camco service center, or call 1.888.261.3055.
Contact Us
In the U.S.: GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada: geappliances.ca, or write to:
Director, Consumer Relations, Camco, Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Register Your Appliance
In the U.S.: GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also
mail in the pre-printed registration card included in the packing material. In Canada: geappliances.ca
22
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